FAQ

This page provides answers to most Frequently Asked Questions about the TattsBet website.

If you have a question, please email us at: feedback@TattsBet.com


General Questions Betting Questions
What Browser can I use? How do place a fixed price bet?
What screen resolution do I need? How do I find the Offer ID?
Is the TattsBet website secure? Does Netbet Pro work with the TattsBet website?
Is my identity safe? Where do I find Jockey Challenge?
Does the TattsBet website use cookies or javascript? Can I bet on "Live" events through the internet?
What if one of your runners is scratched? What is Bet Leg Dependency?

What Browser can I use?

The TattsBet website has been tested and endorsed for use on the following browser versions:

Notes about using Internet Explorer:

  • If you are using IE6 or IE7, we recommend that you update
  • If you are using IE8, there is a known issue with viewing Offer ID's. See the Troubleshooting page for details.
  • To find your version of Internet Explorer, from the Help menu, select About Internet Explorer. The version number is displayed.


What screen resolution do I need?

The TattsBet website can viewed at screen resolutions of 1024x768 and above. Lower screen resolutions do not allow effective viewing of the site



Is the TattsBet website secure?

All your transactions with the TattsBet website are encrypted with secure sockets layer (SSL) encryption.



Is my identity safe?

TattsBet respects your privacy and is committed to protecting your personal information.

For details of our privacy policy, see the Privacy page.



How do place a fixed price bet?

For information on placing a fixed price TattsBet on a Sporting event, see How to Place a Sports TattsBet

For information on placing a fixed price TattsBet on a Sporting event, see How to Place a Racing TattsBet



How do I find the Offer ID?

The Offer ID (previously known as the Proposition number) for fixed price TattsBet Sports and Racing events can be viewed by pointing at the relevant fixed price offer amount. A tool tip shows the Offer ID.

To make a bet on a specific offer, you can make a note of the Offer ID and enter this into the OFFER NUMBER field on your betting TICKET or click the offer amount and let the system automatically enter the bet details into the TICKET.

Note: If you are using IE8, there is a known issue with viewing Offer ID's. See the Troubleshooting page for details.



Does TattsBet.com use cookies or javascript?

Yes, the TattsBet website needs to use cookies to hold your session information and javascript is used extensively throughout the site.

Consequently you need to have cookies and javascript enabled on your browser in order to use the site.

For more information about the use of cookies, see the Privacy page.



Can I bet on "Live" events through the internet?

Betting while an event is in progress - known as Live Betting - is offered on many sporting events. On the TattsBet website look for the LIVE betting symbol.

Federal legislation does not allow Live betting through the internet - Ring TattsBett Account Betting on 13 19 39 to place your "live" bets.



What is Bet Leg Dependency?

When creating a TattsBet sporting All-Up with two or more offers or 'legs', there may be situations when the All-Up is NOT SOLD with BET LEG DEPENDENCY as the reason for rejection.

This is caused by a dependency in two or more of your legs, i.e., the result in one leg may have an influence on the result in another leg.

What should I do? Because the All-Up bet dependency rules do not allow dependencies between offers or legs, the only solution is to remove the dependent offer from your All-Up bet. 

What if one of your runners is scratched?

Fixed price bets are all in. This means that if your selection is declared a non-runner or is scratched after you have placed your bet your money is NOT refunded.

The only exception is where a Scratching occurs after the Final Field is called. In this case the bet stake is refunded.