how to claim prizes

For Tatts Card members it's easy to check if you've won a prize. Have your card scanned in-store at a Tatts Outlet and the lottery terminal will let you know if you have any unclaimed prizes.

All prizes less than $1,500 can be claimed at any Tatts Outlet and prizes less than $200 can also be claimed at Tatts Quick Outlets (7-Eleven) by presenting your winning ticket. If you have unclaimed prizes registered to your Tatts Card and forget to claim a prize we'll automatically send you a prize cheque four weeks after the draw^.

Tatts outlets

Prizes less than $1,500 may be claimed at any Tatts Outlet in Victoria, Tasmania, the Australian Capital Territory or the Northern Territory regardless of where the entry was originally purchased.

Tatts Quick outlets

Prizes less than $200 may also be claimed at Tatts Quick Outlets (7-Eleven) in Victoria.

Claiming from Tatts Prize Payments Department

All prizes $1,500 and over can be claimed within six months of the draw from the Prize Payments Department at Tattersall's House, 615 St. Kilda Road, Melbourne, Victoria 3004.

These prizes will be paid by cheque, Electronic Funds Transfer (EFT), cash, or a combination of these methods subject to restrictions based on the value of the prize/s.

To collect your prize in person at Tatts you will need:

1. The original Lottery Ticket and
2. Identification such as a Drivers Licence or Passport.
3. For registered tickets, the Tatts Card to which the ticket is registered.

Claiming from Tatts outlets

• PRIZES $1,500 - $4,000: At their discretion, Tatts Outlets may pay prizes $1,500 - $4,000 immediately or make alternative arrangements for payment.
• PRIZES OVER $4,000: At their discretion, Tatts Outlets may pay prizes over $4,000 (with the exception of first division prizes) after obtaining authorisation from Tatts.
• NOTE: Tatts Quick Outlets are unable to pay prizes $200 and over.

Prize moneys remaining unclaimed for six months after the draw date are forwarded to the State Revenue Office.

To make a claim write your name and address on the back of the original ticket and send the ticket to:

State Revenue Office
Unclaimed Moneys
GPO Box 1641N
Melbourne VIC 3001

Residents of Tasmania, the Australian Capital Territory or the Northern Territory should contact Tatts Customer Service for the appropriate address for their jurisdiction.

If claiming all or part of a prize from a winning Lottery Ticket which is registered to a Tatts Card on someone else's behalf, you may also need a signed letter of authorisation and signature identification for the claimant and the registered player(s).