Tatts only contacts Tatts Card members. If you receive an email claiming to be from Tatts regarding a major prize win, it is likely to be a scam.
Visit the Claiming Prizes page for more information on how to claim a prize.
Tatts Card members are notified of any minor prizes that have not been claimed when using their Tatts Card at a Tatts Outlet, and will also receive a cheque automatically posted to them 4 weeks after the draw, for any prizes not already claimed.
You will need to complete a Prize Claim form - Prize Claim Form download. Once you have downloaded and completed the form, enclose your ORIGINAL winning lottery tickets, remembering to keep copies for your own records. Secure the Prize Claim Form and your original winning lotto tickets in an envelope, affix a postage stamp and post to:
Locked Bag 7
QLD 4151 Australia
You will receive a prize cheque in the mail within 2-3 weeks.