contact us
You might like to check out our FAQ's that provide helpful information about Tatts and our games, or use these quick links:
retail customer support
The Tatts Retail Customer Support Team is available between 8:00am and 5:00pm Monday to Saturday and 8:00am and 2:30pm Sunday (AEDT). For any product enquiries, Tatts Card or general enquiries you can email our Retail Customer Support team at: customersupport@tattersalls.com.au
online customer support
The Tatts Online Customer Support Team is available between 8:00am and 7:30pm Monday to Saturday and 8:00am and 2:30pm Sunday (AEDT). For any online purchase enquiries you can email our Online Customer Support Team at: onlinesupport@tattersalls.com.au
Complaints Handling
View the Tatts Complaints Handling Charter
completing identity verification
Online members can read about completing an help buying online
Claiming Prizes
Read about Claiming Prizes
| Where to find us: |
Tattersall's House
615 St Kilda Rd
Melbourne VIC 3004 |
| Opening hours: |
8:30am - 4:30pm Monday to Friday |
Download and complete the Prize Claim form
| Postal Address: |
Tatts PPV
Locked Bag 888
St Kilda Road Central
VIC 8008 Australia |
Other Contact Information
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Australian Customers |
International Customers |
| Phone |
131 868 |
+61 7 3896 1440 |
| Fax |
(07) 3877 1140 |
+61 7 3877 1140 |
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Media enquiries only. All customer enquiries are directed to 131 868
| Elissa Lewis |
07 3877 1143 |
To contact a Tatts staff member urgently outside of office hours, please click here. Be sure to include your name, preferred contact phone number and name of the Tatts employee you are seeking in the comments field
