Members now enjoy extra prize protection
Players Club has introduced a new security feature to the program to ensure that the right prize reaches the right person.
From May 21 all Players Club members will be required to present the card and winning ticket to claim prizes in store. A simple but effective way of adding extra protection to your prizes.
Other exciting changes
Along with extra prize protection the following exciting improvements will be added to the Players Club program.
Easier renewal
You'll be able to pay your renewal fee anytime and there will be a new 2 year membership option.
Renewal reminders
The new lottery system will remind you when your card is due for renewal. To continue receiving membership benefits, you will need to renew your card by the due date.
Faster play with Favourites
Now you can record up to 50 of your favourite games on your card, including QuickPicks.
Member benefits
As a Players Club member, you will continue to receive the benefits of the program -
- Bonus Second Chance Draw entries
- If you have a first division win – we’ll call you with the good news
- We’ll send you a prize cheque if you forget to claim a prize
- Access to competitions
- Receive results conveniently via email
New membership terms apply from May 21.
Players Club Bonus Draw changes
There will be some changes to eligibility for the Players Club 2nd Chance draw from May 20, including changes to the promotion terms and conditions. Find out more
Lost or Stolen cards or tickets
Of course, your ticket with your lucky numbers might just be worth millions so it's important you treat it just like cash. We advise all players to write their name and important identification details in the space provided on the back of the ticket.
All tickets are bearer documents, so please call 131 868 straight away if you lose your Players Club membership card or your entry tickets. We want to ensure that the card and your prizes are fully protected.
find out more about the new ways to play
Click here to read more about the new ways to play.
^ Membership Terms Apply.
* Multi-week or Multi-draw prizes will be paid eight weeks after the last draw on the ticket.
