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Legislation: These terms are subject to the Lotteries Legislation. In the event of any conflict between these terms and the Lotteries Legislation, the Lotteries Legislation will prevail to the extent necessary to resolve the conflict. Nothing in these terms affects any rights you may have and which by law cannot be excluded, including under the Australian Competition Law (Schedule 2 of the Competition and Consumer Act (Cth) 2010). Our products come with guarantees that cannot be excluded under the Australian Consumer Law. |
28
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Availability of online services: The accessibility and operation of Winners Circle Online and www.goldencasket.com rely on internet technologies outside of our control. We do not guarantee continuous accessibility, uninterrupted operation or any particular standard of performance of these services. Further, we may in our discretion close or limit access to the online services from time-to-time (e.g. access to Winners Circle Online or your Golden Casket Product Account (if applicable to you) may not be available for periods of scheduled downtime each day or at all on Christmas Day or Good Friday). Also, the service may be terminated in accordance with clause 40. |
29
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Limitation of our liability to you: Winners Circle membership is at your own risk and, to the extent permitted by law, you relieve us of any liability to you (whether in contract, tort or otherwise whatsoever) for any loss or damage suffered by you as a result of your membership or as a result of your use or attempted use or reliance on any information, service or facility (e.g. access to www.goldencasket.com) provided to you as a Winners Circle member, save to the extent that such liability arises directly from our negligence or wilful misconduct or that of any of our officers, employees or agents. |
| 30 |
Changes: |
30.1
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How we can change these terms: We may change these terms by getting your consent or complying with this clause 30. The steps we must take depend on the type of variation. If you are not satisfied with a change to the terms, you may terminate your membership without any fees or charges by calling the contact centre on 131 868.
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30.2
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Changes of no detriment to you: If we reasonably consider that any change to these terms is likely to benefit you, or be of no or immaterial detriment to you, we can make the change immediately and do not need to notify you.
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| 30.3 |
Other changes: We will notify you of all other changes to these terms by our choice of at least one of the following:
- the next time you access your Winners Circle membership or Golden Casket Product Account (if applicable to you) using our website (www.goldencasket.com), starting at least 30 days prior to the change occurring (you may not see that notice until later, or even after the change has occurred, depending on how frequently you access your Winners Circle membership or Golden Casket Product Account (if applicable to you) using our website);
- by mail to an address provided to us by you, sent by us at least 30 days prior to the change occurring; or
- by email to the email address provided to us by you, sent by us at least 30 days prior to the change occurring.
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30.4
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Commencement of change: The notification in clause 30.3 will specify the date of commencement of the change to these terms. |
31
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Notices: Where we are required or permitted to give you information (e.g. a notice) under these terms, we may do so in any way, including by:
- giving you the information in person (whether it be provided by us or our agents); or
- giving you the information by telephone, facsimile, mail or email using the contact details you give to us; or
- making the information available on our website (www.goldencasket.com); or
- by notice displayed in Golden Casket agencies.
Where we give you information in person or by telephone, it is taken to be received by you at the time we give it. Where we give you information by facsimile, it is taken to be received by you at the time shown on the transmission confirmation report produced by the fax machine from which it was sent. Where we give you information by mail, it is taken to be received by you on the day after posting. Where we give you information by email, it is taken to be received by you when the email is sent, regardless of any response to the email. Where we make information available on our website, it is taken to be received by you at the time the information is made available on the website. |
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Electronic communications: Where the Lotteries Legislation requires or permits us to give information to you, you consent to that information being given by an electronic communication. Words used in this clause have the meaning given to them, where defined in the Electronic Transactions Act (Qld) 2001.
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33
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Privacy:
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33.1
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Why we collect personal information: We collect information about you from your application for registration and from your transactions and use of our website (www.goldencasket.com). This information may include your name, contact details, date of birth, identification details and details relating to your transactions and use of our website (www.goldencasket.com). We collect this information for the purpose of assessing and processing applications for registration and for the administration of your Winners Circle membership, and for carrying out marketing, planning, product development, administration of our website (www.goldencasket.com) and research. If you do not provide all the information requested in the application for registration, except for those fields marked ‘optional’, we cannot process your application. |
33.2
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Direct marketing: By participating in the Winners Circle program, you consent to us contacting you by email and/or SMS to provide you with information about upcoming events, promotions, new products and services or other similar opportunities. Each time we contact you with direct marketing, we will provide you with the opportunity to opt-out from receipt of direct marketing activities and we will promptly act on your request to opt-out. If you do not wish to receive these communications, you can opt-out of any or all of them at any time by updating your communication preferences online or by calling the contact centre on 131 868. |
33.3
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Privacy policy: Our privacy policy provides particulars as to how we deal with your personal information. Our privacy policy can be viewed on our website, at www.goldencasket.com or you can contact us and ask for a copy. You will usually be entitled to gain access to information which we hold about you, except in certain circumstances specified by legislation. We may charge a fee for our reasonable costs in providing you with access to your personal information. |
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Disclosure of information: You consent to us disclosing such information about you to other companies in the Tatts Group, our contractors and Golden Casket agents as may be reasonably necessary to facilitate your participation in the Winners Circle program. We will not disclose information about your Designated Bank Account to Golden Casket agents. |
35
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Assignment by member: Membership is personal to you and cannot be assigned (transferred) to some other person without our prior written consent. |
36
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Assignment by Golden Casket: We may assign our rights and obligations under these terms to any person and we will give you notice no later than 30 days after any such assignment occurs. If you consider that the assignment is detrimental to you, you may terminate your membership without any fees or charges by calling the contact centre on 131 868. |
37
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Right to participate in a lottery: Your right to make use of your Winners Circle membership to participate in a lottery (e.g. the use of your Winners Circle card to purchase an entry) is conditional upon your compliance with these Winners Circle Membership Terms. |
38
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The death of a member: The death of a member automatically terminates the member's membership and it cannot, for example, be effectively left by Will to some other person. |
39
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Breach by you: If you have committed a material breach of any of these terms including, for example, if we become aware or reasonably believe that your membership may have been used to facilitate or is connected with unlawful, suspicious or fraudulent transactions or has been misused or been subject to unauthorised use, we may, without limitation to such other rights and remedies as we may have, terminate your membership and, unless we notify you to the contrary, any transactions resulting in a material breach of any of these terms will be void. If a prize has already been paid to you (e.g. credited to your Golden Casket Product Account) we may require you to repay the prize to us or, where permitted by Lotteries Legislation, deduct the prize from any relevant accounts with us.
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| 40 |
Termination: We may terminate the Winners Circle program or any part of it (e.g. Winners Circle Online) or any membership or access to the program or any part of it (e.g. Winners Circle online) at any time for any reason we see fit by giving you notice in accordance with clause 31 above. Where we withdraw the Winners Circle program or any part of it in accordance with this clause 40, no fees or charges will be payable by you and you will be entitled to claim a pro rata refund of the administration fee for any remaining period of membership after the date of termination. You may terminate your membership in the Winners Circle program or any part of it (e.g. Winners Circle Online) at any time by calling the contact centre on 131 868. |
41
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Governing law and jurisdiction: The laws of Queensland govern these terms. Each of us submits to the jurisdiction of the courts of the State of Queensland. |
42
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Website Use: The terms and conditions regarding the use of our website, currently located at www.goldencasket.com, are applicable to Winners Circle members as if, for all intents and purposes, they were reproduced in these Winners Circle Membership Terms. To the extent of any inconsistency, these Winners Circle terms will prevail over the website terms. |
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Exercising rights: We can exercise our rights at any time within the limits of the law. If we delay in exercising our rights, this does not mean we give up those rights. |
44
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Cross references: There are clauses in these terms which cross-reference to information on our website. That cross-reference is not intended to make the cross-referenced information a part of these terms and conditions. |
45
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Interpretation: In these terms:
- headings are for convenience only and do not affect interpretation;
- "person" includes an individual, the estate of an individual, a corporation, an authority, an association or a joint venture (whether incorporated or unincorporated), a partnership and a trust;
- a word importing the singular includes the plural (and vice versa), and a word indicating a gender includes every other gender;
- if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
- "includes" in any form is not a word of limitation;
- a reference to “application for registration” or “application” means your application described in section 5 of Part B of the Terms and Conditions; and
- a reference to "$" or "dollar" is to Australian currency.
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